Privacy Policy

1. Introduction

Welcome to PDF Wallah. We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, register for an account, or purchase our educational study materials.

2. Information We Collect

We may collect the following types of information when you use our platform:

• Personal Details: Name, email address, and phone number when you register or check out.
• Account Information: Your registered account credentials, course purchase history, and session data.
• Payment Information: Transaction details necessary for processing purchases. (Note: Payment processing is handled securely by third-party payment gateways; we do not store full credit card numbers).
• Support Information: Any information voluntarily submitted when you contact our support team.

3. How We Use Your Information

The information we collect is strictly used to provide and improve our educational services. We use it for:

• Account creation and secure authentication.
• Processing course purchases and delivering PDF study materials.
• Providing customer support and responding to queries.
• Maintaining security and preventing fraudulent transactions.
• General website operation and service improvement.

4. Payments and Third-Party Services

Online payments may be processed securely through third-party payment providers (such as Razorpay, when active). Your payment data is handled directly by these providers under their respective security and privacy standards.

5. Cookies and Sessions

PDF Wallah uses necessary cookies and server-side sessions to maintain your login state, ensure account security, and provide essential website functionality. By using our platform, you consent to the use of these essential cookies.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure connection protocols and encrypted storage for sensitive data like passwords.

7. Data Retention

We retain your information as long as necessary for ongoing account operation, maintaining transaction records, fulfilling customer support obligations, and complying with legal requirements.

8. Your Rights

You have the right to:

• Request correction or updating of your account information.
• Request information regarding the personal data we hold about you.
• Contact us regarding any privacy-related concerns.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: